Frontier Reconciliation: Workflow Manager

While exceptions account for only a fraction of total transactions, they often take up the majority of back-office time and expense in reconciliation. This manual, arduous process of exception handling is inconsistent – relying on email exchanges, spreadsheets, even sticky notes – and can lead to costly errors and increased risk.

Frontier™ Reconciliation: Workflow Manager from Fiserv is a fully integrated workflow and case management solution that provides approval workflow capabilities for exception management.

With Frontier Reconciliation: Workflow Manager, you can automatically identify, route and resolve exceptions for a faster close and move your organization from a manual control process to an automated exceptions management platform.

Gain more control over rising transaction volumes and related risk with an enhanced exceptions workflow process

Identify

Route

Resolve

Frontier Reconciliation: Workflow Manager automatically identifies, prioritizes and assesses problems to resolve reconciliation exceptions, trade breaks, customer inquiries and process failures, then routes and resolves exceptions according to your organization's best practices.

A Smarter Way to Manage Exceptions

Cut Down on Errors

Reduce potential for errors by eliminating manual tasks
Reduce exception aging and straight-through processing through automated escalation of high-risk items

Enable Your People

Notifications and routing for greater team efficiency and productivity
More time to spend on value-added tasks
Consistent error identification and escalation processes to facilitate cross-resource training

Enhance Internal Controls

Improve controls with segregation of duties
Standardize processes through enforced best practice controls

Improve Auditability

Enable audited proof-of-progress to support audit and regulatory needs
Strengthen compliance through enhanced visibility and detailed audit trail\

Frontier Reconciliation: Workflow Manager is an essential part of a comprehensive automated account reconciliation solution that tightly integrates with Frontier Reconciliation from Fiserv to fully automate labor-intensive exception-management processes. Together these solutions work to minimize the risk of financial misstatement with transaction-level matching and full audit trail capabilities, and ensure compliance with corporate and regulatory controls.